Wow, what a great experience! I brought my Kia in to have a check engine light diagnosed and was met within a minute of pulling up to the service bay. Turns out I needed a part ordered so they told me exactly when it would come in. Sure enough, Tuesday morning they give me a call and I had an appointment to have my car repaired. At the appointment, I was again met as I'm pulling up. My car was repaired within 30 minutes while I enjoyed a free cup of coffee and a donut. My car was still under warranty so the whole thing cost nothing. The best part? They washed my car before they brought it out to me. These guys have my business from now on, Killin it on the Westbank.
Having taken my vehicle to another dealer, only to be told that my extended warranty did not cover the $2500.00 repair needed to fix my car and the repair work would have to come out of my pocket, I was very grateful and relieved to be informed at Ray Brandt Kia/Mazda that no, the extended warranty did not cover, but the manufacturers did! As a single woman, it is so reassuring to know that the professionals with whom you are dealing are honest, willing to go the extra mile for you, and take pride in their jobs. Thank you Ray Brandt Kia/Mazda and Gabriel Smira and Cal Leggett in particular for doing such a great job of researching this problem and finding a solution...you have a very happy customer!!
I was very pleased with my experience at Ray Brandt.
Sales person made deal work with my budget. Every car I've ever owned has been from Ray Brandt Kia. Kia Family☆☆☆☆
They were awesome
Celeste was very nice and helpful. Great service and great deals. Definitely recommend this dealership and will be returning for future cars.
Excellent service. Thanks
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