My Daughter is a student in NOLA and away from home. She is having some car troubles with her 2011 Kia Sorrento. Mr. Warren Lennix at Ray Brandt Kia has gone out of his way to help her and make sure the vehicle is safe . We really appreciate the personal care the service department is showing her, even though our vehicle was purchased thousands of miles away.I plan to update this review once the car is actually fixed.
Corey Hicks was my salesman. Did he work hard to get me into a car! Loving my 2019 Optima. The whole experience was far less painful than the usual. Thanks Corey and Ray Brandt Kia!
Wow, what a great experience! I brought my Kia in to have a check engine light diagnosed and was met within a minute of pulling up to the service bay. Turns out I needed a part ordered so they told me exactly when it would come in. Sure enough, Tuesday morning they give me a call and I had an appointment to have my car repaired. At the appointment, I was again met as I'm pulling up. My car was repaired within 30 minutes while I enjoyed a free cup of coffee and a donut. My car was still under warranty so the whole thing cost nothing. The best part? They washed my car before they brought it out to me. These guys have my business from now on, Killin it on the Westbank.
Having taken my vehicle to another dealer, only to be told that my extended warranty did not cover the $2500.00 repair needed to fix my car and the repair work would have to come out of my pocket, I was very grateful and relieved to be informed at Ray Brandt Kia/Mazda that no, the extended warranty did not cover, but the manufacturers did! As a single woman, it is so reassuring to know that the professionals with whom you are dealing are honest, willing to go the extra mile for you, and take pride in their jobs. Thank you Ray Brandt Kia/Mazda and Gabriel Smira and Cal Leggett in particular for doing such a great job of researching this problem and finding a solution...you have a very happy customer!!
I was very pleased with my experience at Ray Brandt.
Sales person made deal work with my budget. Every car I've ever owned has been from Ray Brandt Kia. Kia Family☆☆☆☆
They were awesome
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