The dealership was clean and a soothing environment. Freddie was great, knowledgeable and everything happened really fast. Start to finish was less than an hour. Thanks Freddie.
The process of buying a vehicle goes really fast! You pick the car you want and 9/10 you are driving away! I love my KIA!
Wet helpful and service is great. Great service and wait was very short. Got me in early than scheduled service time and 4 days early.
The Service advisor and technician were both determined to solve the problem I had with my Kia Sportage. After contacting Kia Tech, the problem was corrected.
I have purchased several vehicles from the different Ray Brandt dealerships and every time they have worked hard to make sure that I got the best deal possible. My salesman Mr. Paul Peterson was outstanding.
My car was taken back quickly for service. I was told it would be a 2 hour wait but my car was ready in about 45 minutes. The service staff kept me in the loop of what was going on, and everyone is ALWAYS friendly.
The service attendant and staff actually were great. They made sure I knew everything that need servicing on my kia. That complementary car wash, Thanks!!!
I love dealing with Ray Brandt Kia on the Westbank. Everyone is always so friendly. Nice and comfortable waiting room too! Always great service! You feel valued!!!
Christine and Harold were great! Christine worked with me on financing and I was able to go home with the car i wanted! Thank you, Christine!!!
This business is experiencing labor issues like most businesses that i think the repair. Otherwise I am satisfied with the service. I have been using the service since vehicle purchase
I switched from Premier Kia where I had previously purchased two Kia Souls. I was not happy with them and swore when I bought another one I would come to you guys! Thank You for a pleasurable experience
Very courteous and helpful. They helped us fine-tune the details of our purchase for a very well balanced and comfortable monthly payment.
Everyone was so courteous and helpful ..it was a all around great experience and a special thank you to Mr Herbert Jones very happy with the service
It was good,it didn’t take to long.we watched T. V. Talked and drink coffee .SURE MISSED The CAR WASH!!!! Keep up the good job
The young lady helped solve my key replacement issue with no hassle . Easy in and easy out! She called and updated me on the replacement as well.
Very professional and courteous
Great dealership with great customer service The number one sales person Mrs.Ursula was very helpful and help you through the process without any questions unanswered
3rd KIA bought from Ray Brandt. 6th KIA in my family from them. Christine made it happen! She is definitely the best! 😁
I live in Laplace I go to Ray Brandt Kia could you please mail me or offer discount coupons please.I receive coupons from Premier Kia but you all won;t fully honor them Thank You
Everyone in service is polite and helpful it’s just took too long for a Oil change and tire rotation I think two hours and 15 minutes is too long
The staff is very friendly. Ms. Ursula was a great salesperson. We were greeted right away. She showed us everything we were interested in and continued to be helpful even after the purchase process was complete.
Paul Peterson was extremely nice and explained everything clearly. I didn't feel like he was the usual salesperson just trying to make the sale.
The people were so nice and Mr. Herbert was such a big help! He helped me find a good car at an affordable price! This was a great experience!
Very nice staff. They communicated prior to the sale via email and text very efficiently. I bought a vehicle on Saturday and they still made it an easy process.
Every body was nice. They were friendly. They made it possible to get my Jeep! I am very thankful to Christine Williams. Everything was amazing.
The salesman was engaging & professional. I felt rushed when completing the financial paperwork. I was asked to submit my debit card info until I returned with the title for my trade in which was due back in 5 days. I returned in 2 days and they’d already charged my card $150 for the car title that I said I was bringing back to them!🤬🤬🤬! I could have been told about the existing recall that the car had.
Thank you Paul!! I walked into the dealership not knowing if I would qualify and not liking car dealers. Paul put me at ease and gave me words of wisdom. He made the car buying process very easy. Thanks so much for everything. I will recommend you to others!!
We were from out of state and our window was broken mechanically. The great thing was they were the only dealership willing to get us in.
Paul Peterson is the Best .Great Job .He help me Out very well .keep up the good work. I'll be back in the future
Herbert (Rev) Jones (Operations Manager) and Harold Cochran (Finance Manager) took GREAT care of me! Thanks LUV My NEW KIA SELTOS Ms. Rachel E. Smith
Ms. Ursula has always been a phenomenal sales agent and she's 1 of the reasons I purchase my cars from this dealership. Thank you
Asked service department to check driver door handle for automatic open /close for 2nd time. NO answers. Just need to know if needs replacing or if it is fixable.
A pleasure every time I go never have any issue everyone there is always willing to help when ever I go in to Kia . Keep up the great job
I've been pleased with sales & service. We've bought 3 cars, my daughter bought 1 & my granddaughter bought 1. However my older daughter bought a used car from there and we were assured that the car had been inspected and it was in good working order. But it isn't she had problems from the beginning and you all would do nothing for her. So I'm not so sure my next purchase will be at Ray Brandt KIA. I want to share.
very good place to buy a car
iRay Brandt gave me a chance to start over in life. Ihad not made allthe greatest choices when it came to shopping and payong bils mywhole life but when I had had enough of getting by. and sttling for what I could afford at the time. Ray Brandt gave me another chance to bywhat I needed to be more to date with life and buy what I wanted and not just what I could afford with the cash on hand. I was able to by a car I did not have to worrywould leave me or my familyon the aide ...
Ursula and Harold were so nice and easy to work with! Made buying a car easy! Definitely going to send family and friends to buy a Kia!
Service was excellent. They really go above and beyond to help you and they took the time to show me all the functions of the car.
I am greatly appreciative for the professionalism and friendliness of this business. My car caused all kinds of a headache for them but they handled it and always keeping me informed at every step. The service advisor Nick was great and patient even though I wasn't the easiest to deal with because I was aggravate, In all my experience was great and I will bring my car back when I need my car worked on.
The best car purchasing experience ever!!! The car purchase was easy, hassle-free and just the best. Ms. Ursula was the best sales representative and a pleasure to work with. She needs a bonus!!! Mr. Cochran was a gem, too!
Paul and the rest of the team got the job done in little to no time, job well done. I will do business there again.
Had a wonderful experience with Ursula. Got our first electric vehicle and we couldn't be happier with our lease. Everyone was easy to work with and eager to please.
They were very helpful on helping me find the car of my dreams the staff was amazing and most of all they help make my dreams come true !! Go RAY BRANDT KIA !!!!
Always excellence service! Everyone is always so friendly and helpful. If You’re ever looking to buy a car, go see Christine Williams at Ray Brandt Kia Of Harvey. She will go above and beyond to try and get you in a new ride!!!
Everyone is always friendly and makes you feel welcomed as soon as you walk thru them doors. Excellent service! Awesome Workers! Always great service when I go there.
easy drop off and pickup. staff was very friendly and called me with status updates.
Received call when car was ready and completed within the time frame provided. Outstanding customer service provided by Vicky when checking in and picking up.
Two days after I purchased my new Niro, the service light came on when I was snacking out my driveway. I drove straight to the dealer and was greeted by Brian the Service Manager. Despite the long line of people waiting for oil changes, he took his tablet to my car to read the code. He was able to do an update and get me on my way inside of 15 minutes. Very friendly and professional.
Everyone was very helpful and friendly. Everything was done in a timely manner.
fast courteous repair service.didnt even need an appointment
Quick and easy service. I bought my car from them and always bring it in for service. Good good. The service was fine. Thanks a lot
Christine Williams was fantastic! Great communication, prompt and very nice. She even went out of her way to find us a car from another dealership when all the lots in the area had low inventory. I would highly recommend Christine.
Paul will get you straight. Go see the man with the plan 🙂
Friendly staff. Ms. Ursula was a great salesperson!
They had exactly what I needed and wanted. I had to come in a few extra times than normal because they worked around my work schedule. Each visit there they treated me like I've been a life-long customer, even more so, like family. It's a very inviting place and they pretty much can tend to every different individual's needs. As soon as I walk through the doors, someone is there to greet me and ensure that I am where I need to be. Ursula Jackson is the bomb and Harold in Finance is also awesome.
Service received was excellent Ms. Williams was thoughtful and very considerate
Staff who are friendly and go out of their way to keep me updated. A clean waiting room with phone chargers. That is so helpful. Clean accessible bathrooms. Reviews of my charges in detail. Service I can trust.
Everyone was so friendly and helpful . Dealership clean and comfortable. Would recommend Dealership to anyone. Took no time to purchase vehicle. Love vehicle. Could not be happier
Christine was the best-selling salesperson she was very knowledgeable about both vehicles that we purchased
Mr Peterson went above and beyond to assist me in my purchase. as if it was a terrible rainy day and I have a long ways to drive to my home Mister Peterson checked on me later that night to make sure I arrive safely as I was a single elderly woman. all of the staff at Ray Brandt go out of their way to be extremely helpful. they all are very friendly and knowledgeable
The wait was very long but the staff was extremely friendly.
Yes, this dealership was very helpful with finding the perfect vehicle for me and my family. Also there was a very friendly environment and clean.
Services was great. if something is wrong with your car they will let u know.
Rory was very friendly and easy to work with! Great Experience!
Really friendly, quality, great service. Helpful and efficient. Let me know what was going on during the visit.
All the employees were super friendly and were fast about getting my car back to me. They even performed a recall I did not know it needed.
Friendly knowledgeable staff. The service technicians were busy with their assignments, so the manager handled my "recall" service. And Service agent removed old and installed new windshield wipers
Mr. Herb my sales person was great. He helped me through the process to make it a smooth transaction. All went well and I drove off in my Telluride.
I was very impressed with how easy my car buying purchase was. I was in and out in under 2.5 hours. Mrs. Urselia made the process super easy.
The sales team was very helpful and great to work with
The service was excellent.Salesperson was very kind,friendly,and presented himself in a professional matter.Explained everything that I believe that I should have known about my vehicle.I would truly like to thank MrFreddie for his professional service
Over all, a good experience. Waiting room a more pleasant experience since they did away with commercial TV recently. Vicki is always very helpful and pleasant.
Well great service . great sales lady. No problem with finance. Just a great buying experience. I was looking at a Rio silver car. I got it. Great driving car
Service was great. Price was normal. Very helpful with letting me know what other things were going on in my car. I will make another appointment to get the brakes fixed.
I enjoy bringing my car to get service at the Harvey dealership. The service staff is very welcoming, helpful and always greet me with a smile
Ursula Jackson was exceptional. She remembered me and what I was looking for more than 6 months ago. Everyone was great and friendly. Would recommend to others.
Mr. Murray was very helpful in taking care of all of my problems. He was very knowledgeable about how to solve my problem and quickly found out what went wrong. Ray Brandt will definitely have my business because of him.
Very respectful and dependable I was in and out in no time. Kept me updated every step of the way. It’s like that everytime I arrive
extremely long wait
professional and excellent customer service. Vicky was great. will return for next service. service was friendly and with the knowledge for my service. also timely
Thank you Ursula Jackson .....this is my second vehicle from you and I truly just love your service. Thank you Thank you again I will be back for my third vehicle.
Most pleasant auto purchase ever. The entire staff was courteous and helpful. The Kia was clean and shining. My wife enjoyed the experience as well. Mr. Peterson was a true blessing.
She was very helpful in get me in my vehicle and she offered me condiments at the place I liked how they was very politet to me and I got the vehicle I wanted not the vehicle I had to get I really appreciate the Service
Get place and great service.
I loved Ursula. She was very personable, professional, and to the point. It’s nice to see a woman with that many awards on a wall. I wanted a specific car, and not only did the dealership have it, but she was prepared for my visit and had it ready to be viewed. She made me feel comfortable as well. Harold was great too. Straight to the point and was very patient with me while I was on the phone with the car insurance company. Very personable too. Other staff members were also super nice and helpful even though I ...
Great experience very helpful, Freddie was great!
I enjoyed my experience with Ray Brandt Kia. Mrs. Urlsa was a pleasure to work with. She went above and beyond to make sure everything I needed was taken care of. Also one of the quickest car buying process I’ve ever been through.
Great service! Vickie is always very friendly and accommodating. I went in late (3:30pm) on a whim and not sure if they would take my car but they did. The wait was about an hour which is less than when I made an appointment.
I was in NOLA visiting from out of state - had a brand new Kia Telluride - somehow I misplaced my key fob (the next day i found it!). It was a Friday midday - I needed to get to Baton Rouge that evening - my brother who has dementia was traveling with me.....i called - you had the correct key fob for my VIN # - said if i could get the car to you by 4:00 pm you could program the fob that day. The car was locked....i called AAA....i got a wonderful tow truck driver - ...
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