Customer Testimonials
Kia customer service is dynamic. Great customer service with a smile. thank you for employing the right people for the job at KIA. How do i get coupons for my next visit.
Loved and Enjoyed working with Ursula Jackson, she is the best and highly recommend her.
I was able to replace a broken door remote in an afternoon walk-in visit in about an hour. I was one of two customers in the waiting room who wore a mask. I appreciated that all staff people I encountered were masked.
Matt was professional and courteous. I appreciate his work and that he kept me informed every step of the process. My car is in great shape thanks to Matt and the entire team at Ray Brant Kia.
great service and the salesman was really good at what she thanks Christine
Ms. Vickie was super helpful, she kept me updated with everything that was going on with my vehicle and she was super nice.
Great customer service! They worked with us to get us in the vehicle that we wanted!
Outstanding service, efficient, professional and expeditious in their work. Highly recommended. Will consider using in the future.
Very friendly and knowledgeable staff. Brian is doing a great job as a Service Manager. Matthew is really nice and very informative about the work that was performed on my car.
Very helpful nice and friendly people. I would tell my friends great place to buy a car .10 stars
Very helpful when buying my car, very informative and professional. Called a few days later to make sure I was happy with my new car
their attention and readiness
I had a great time purchasing my vehicle from this dealership and I will be buying another one soon as I can
Very nice people at the dealership very professional very friendly I give them 10 stars
Great service and outstanding customer service.
I've always received great service from this site. They maybe a little slow, but their work is first rate.
My experience with my service text was excellent Mr Mac explained everything to me from getting my oil changed to having my front and back brakes did I explain to him the schedule I work and he assured me that we I brought my car in that he would see that I would be taken care of THANK YOU SO MY MR. MAC YOU DESERVE MY 5 STARS!!!!!!!
Pretty awesome! They made sure that the deal worked for me first. I will tell everyone.
Staff is always friendly and ready to help.
Fast service, friendly service advisors.
Good service, Shout out to Matt for keeping me advised during the repair. Bonus points for washing the car after service
Great Experience! Ursula Jackson was just fantastic overall. I can't thank her enough for helping my visions come true of the perfect vehicle. I knew exactly what color vehicle I wanted and a few things that were must haves on the inside, but thanks to Ursula I have everything I could have ever dreamed of now. Of course we had to order the Telluride but she kept me informed on when it would be coming in almost daily and what I needed to do in the process because I was clueless. She is truly a blessing and made this ...
Great experience! Best Service Sales Writer I’ve ever had. Very quick service! Will be back.
I like how Vicki took care of me she is a wonderful person who I go to when I I get my oil change so that is why I only see her
Service was great! They had to order a new tire for me and came in quickly. Matt K was my service advisor and he kept informed through the entire process. I will be returning for service on my vehicle.
They help you every step of the way
The service department ran a complete system analysis on my vehicle. It did not determine why it doesn’t start. It would not duplicate what happen before I took it to be checked. I do understand they need to actually see what the vehicle is doing or not doing. I appreciate them checking out everything. I will schedule to take it back so it can sit overnight and hopefully the the problem will be manifested and they will find the root of the problem-so they can determine the problem . Thanks
Very good people work with you to get you car done as quick as possible
Very Honest, when Customers come to get Service to their Vehicles, Very Polite, Good Job
Service rep kept me informed as to what repairs were needed. Service was quick and easy
When I was spoken to about the inspection, I discussed not having a tire rotation because I had just gotten new tires. The gentleman said that technicians were not going to rotate them. When I got home and looked at my receipt, I was charged for a tire rotation. I called and was initially hung up on while waiting to be connected to someone. When I called back, I was assured that the paperwork was being pulled and a manager would call me back. I have yet to receive a phone call. Funds are tight right now and the last ...
Great service nick is knowledgeable and courteous. Service was thoroughly performed by mr toups and has been performing great.
Great service the dealership work hard on your car to get your car right thanks
Just had service at this dealership and I got no complaints. The work was finished 90 minutes ahead of time. The customer waiting area was comfortable and the employees were friendly and professional.
Freddie and Ray Brandt Kia exceeded my expectations by making this a awesome buying experience
I had a good experience. I gave a 4 star rating because the accountant was rude. I guess she was having a bad day!
Great experience with Salesman and finance manager. Everyone was very friendly and went out of their way to make us feel welcomed. Rev Jones was a so nice from the time he called me when I was inquiring about the Kia, he kept me updated from the time I ordered to the time it came in. Would recommend the dealership and Rev jones to anyone looking for a new car…
Sales team was helpful and knowledgeable. Very easy to work with and willing to go extra mile.
Everyone was helpful friendly and knowledgeable. Most of all Herb made sure my wife and I understood everything.
This dealership was awesome, very patient and worked with me and I appreciate it. And the whole team was nice and made sure I walked out smiling.
The staff was very friendly courteous and knowledgeable. I recommend friends to purchase and go there for service.
Salesman and GM did what they could do to sell me the vehicle I wanted.
Great service department. Staff was friendly and provided excellent customer service. i would recommend Ray Brandt Kia.
Great service department. Excellent customer service provided by advisor and cashier. And car was washed!!
I brought my car in and there was a problem but my advisor Nick A. did everything from start to finish to make sure i received my car back in excellent condition it was a headache but he kept me informed as to what was going on every step of the way. Great service will bring my car back.
He’s was very nice spent time letting me know I was taken care of and showed me my brand new Kia would 2022
Great service department. Always quick and efficient with a friendly staff. I only reccomend Ray Brandt Kia.
Miss Vickie did a wonderful job with making show I was well taking care of. She is a great access to your company.
Mr Paul Peterson was definitely a delight and kept us laughing the entire time. Would definitely recommend.
My dealer gave me the best experience ever!! I left with the most satisfying experience.
Always excellent service when I bring my car in. Vicky is an awesome service advisor and knowledgeable. She's always helpful and has gone above and beyond when I needed my tire fixed. So keep up the awesome work!
Everyone I talked to was very fast and professional. Ms. Vickie in particular was fantastic!
Ursula Jackson was absolutely FANTASTIC! So hands in and helpful! She wouldn’t let me leave the lot without knowing every in and out of my car!
Herb was great attentive and helpful. All of the people of the dealership were very pleasant
Had sked for synthetic oil but the receipt showed that a bleanded oil was used instead. The service manager said that she had passed my request to the mechanic but for whatever reason that's what happened, The vehicle went back into the shop where the blended oil was drained and synthetic 0W-20 was added. Other than that, the work went smoothly.
My technician Nick went over and beyond to make my experience unforgettable, worthy and comfortable.
This dealership was extremely helpful, quick, and truly cared about my needs. Paul is amazing! He made this experience very memorable and loved how comfortable he made me feel.
The customer service was amazing. I really liked the entire team. Herb and Brandon were both very helpful
I had a smooth, easy experience with "Rev"Jones and would recommend Ray Brandt Kia to others.
Everyone from Sales to Finance to Management was helpful! Herbert was great and we love our new car.
The service department personnel are very friendly and efficient. They took care of me better than I expected. A very good experience
The young man there that greet you and handle your incoming customers, he’s fantastic. Very professional, friendly and helpful.
The dealership was clean and a soothing environment. Freddie was great, knowledgeable and everything happened really fast. Start to finish was less than an hour. Thanks Freddie.
The process of buying a vehicle goes really fast! You pick the car you want and 9/10 you are driving away! I love my KIA!
Wet helpful and service is great. Great service and wait was very short. Got me in early than scheduled service time and 4 days early.
The Service advisor and technician were both determined to solve the problem I had with my Kia Sportage. After contacting Kia Tech, the problem was corrected.
I have purchased several vehicles from the different Ray Brandt dealerships and every time they have worked hard to make sure that I got the best deal possible. My salesman Mr. Paul Peterson was outstanding.
My car was taken back quickly for service. I was told it would be a 2 hour wait but my car was ready in about 45 minutes. The service staff kept me in the loop of what was going on, and everyone is ALWAYS friendly.
The service attendant and staff actually were great. They made sure I knew everything that need servicing on my kia. That complementary car wash, Thanks!!!
I love dealing with Ray Brandt Kia on the Westbank. Everyone is always so friendly. Nice and comfortable waiting room too! Always great service! You feel valued!!!
Christine and Harold were great! Christine worked with me on financing and I was able to go home with the car i wanted! Thank you, Christine!!!
Very courteous and helpful. They helped us fine-tune the details of our purchase for a very well balanced and comfortable monthly payment.
This business is experiencing labor issues like most businesses that i think the repair. Otherwise I am satisfied with the service. I have been using the service since vehicle purchase
I switched from Premier Kia where I had previously purchased two Kia Souls. I was not happy with them and swore when I bought another one I would come to you guys! Thank You for a pleasurable experience
Everyone was so courteous and helpful ..it was a all around great experience and a special thank you to Mr Herbert Jones very happy with the service
It was good,it didn’t take to long.we watched T. V. Talked and drink coffee .SURE MISSED The CAR WASH!!!! Keep up the good job
The young lady helped solve my key replacement issue with no hassle . Easy in and easy out! She called and updated me on the replacement as well.
Very professional and courteous
Great dealership with great customer service The number one sales person Mrs.Ursula was very helpful and help you through the process without any questions unanswered
3rd KIA bought from Ray Brandt. 6th KIA in my family from them. Christine made it happen! She is definitely the best! 😁
I live in Laplace I go to Ray Brandt Kia could you please mail me or offer discount coupons please.I receive coupons from Premier Kia but you all won;t fully honor them Thank You
Everyone in service is polite and helpful it’s just took too long for a Oil change and tire rotation I think two hours and 15 minutes is too long
The staff is very friendly. Ms. Ursula was a great salesperson. We were greeted right away. She showed us everything we were interested in and continued to be helpful even after the purchase process was complete.
Paul Peterson was extremely nice and explained everything clearly. I didn't feel like he was the usual salesperson just trying to make the sale.
The people were so nice and Mr. Herbert was such a big help! He helped me find a good car at an affordable price! This was a great experience!
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